Dreyfus model

five distinct steps of mastery
Every journey begins with one step in the right direction. In order to know the direction to take, it is important to know where you are at right now.
paraphrasing Sun Tzu

Description

The Dreyfus model of skill acquisition is a formal model, that defines five distinct steps of mastery.
As a learner progresses from on stage to the next, there is a series of changes in how they apply their individual skill set and knowledge. What is even more interesting is that the learner starts thinking in different ways.

The different levels of master in the Dreyfus Model (in ascending order of mastery) are:

  • Novice
  • Advanced beginner
  • Competent
  • Proficient
  • Expert

These will be described across these four main areas:

  • Recollection: Describes the relationship between the practitioner and the application of knowledge they obtain.
  • Recognition: Describes the way the practitioner is able to recognize situations and relevant actions.
  • Decision: Describes the way the practitioner decides on a course of action.
  • Awareness: Describes the way the practitioner is able to extract information from their context / environment.
An overview of the different mastery levels according to the Dreyfus Model

Breakdown of skill levels

Novice

  • Recollection: Non-Situational. The learner applies their knowledge by following a script to the letter.
  • Recognition: Decomposed. The learner sees knowledge as fixed predefined scripts or processes, to be followed to the letter.
  • Decision: Analytical. The learner checks whether they know the script for the current situation. They are not comfortable making decisions about their approach.
  • Awareness: Monitoring. The learner has little understanding of what to look out for, and is closely monitoring the desired outcome of their current action/task.

Advanced beginner

  • Recollection: Situational. The learner is able to rely on similar previous experiences and can adapt some of the steps in the script to better fit their situation.
  • Recognition: Decomposed. The learner has gained more insight in the details of each step. They begin to understand the characteristics of the actions they are performing based on previous experiences.
  • Decision: Analytical. The learner checks whether they know the script for the current situation. They are not comfortable making decisions about their approach.
  • Awareness: Monitoring. The learner knows some things to look out for, and is constantly paying close attention to them.

Competent

  • Recollection: Situational. Rather than relying on a single script, the learner can choose their approach from a variety of possible procedures.
  • Recognition: Holistic. The learner has insight in the larger goals behind the different actions in the process. They are able to adapt their approach to the current situation.
  • Decision: Analytical. The learner is able to accurately assess most situations through careful inspection. Based on this assessment, they plan their approach.
  • Awareness: Monitoring. The learner keeps a close eye on the key characteristics of their environment. They know what to pay attention to in the given situation.

Proficient

  • Recollection: Situational. The learner is guided by the principles rather than scripts.
  • Recognition: Holistic. The learner has a profound insight in the goals behind each step in the process, and how they interact. They see the higher-level guiding principles. They are able to spot deviations from the normal pattern.
  • Decision: Intuitive. The learner has less need for a deep analysis of the full situation before they can decide on a plan of action. They deeply analyse only the most important situational factors.
  • Awareness: Monitoring. The learner knows the characteristics that have an effect on their approach and meticulously keeps track of all of them.

Expert

  • Recollection: Situational. The learner no longer relies on adhering to rules or principles, but can adapt their knowledge to the situation at hand.
  • Recognition: Holistic. The learner has a very profound understanding of the subject area, and are able to see situations as a whole.
  • Decision: Intuitive. The learner’s decisions are driven mostly by their gut feeling. They are able to fluently combine their instincts and a deeper analysis of novelties. Often they find it difficult to explain exactly WHY they took a certain decision.
  • Awareness: Absorbed. The learner subconsciously takes mental note of behaviours and characteristics of their environment. They feel when something is going well, or when risks are on the horizon.

Usage

Tailoring coaching approach to the learner’s skill level

In general, the more experienced one becomes, the more they start internalizing a concept of “the bigger picture”. Inexperienced practitioners of a skill are pleased when someone provides them with clear-cut instructions, especially if they’ve heard applying these instructions will lead to certain success. Adapt your coaching and teachings styles to the needs of the learner.

References and further reading